Terms of service
Last updated: December 19, 2025
Welcome to EggRaw. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (the “Services”).
By visiting our website or purchasing from EggRaw, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. About EggRaw
EggRaw (“we”, “us”, “our”) operates this website and online store through Shopify. We sell pasteurised liquid egg products intended for food consumption.
2. Eligibility & Use
-
You must be at least the age of majority in your jurisdiction to use our Services
-
You agree not to use our products or website for any illegal or unauthorized purpose
-
Any violation of these Terms may result in termination of access to our Services
3. Product Information & Usage
-
Our products are perishable food items
-
Product descriptions, nutritional information, and images are provided for reference and may vary slightly
-
Customers are responsible for proper storage and usage as mentioned on the packaging
-
EggRaw is not responsible for issues arising from improper storage, handling, or delayed consumption
4. Orders & Pricing
-
All prices are listed in INR and are subject to change without notice
-
We reserve the right to refuse or cancel any order due to availability, errors, or suspected fraud
-
Orders may be limited per customer or per address at our discretion
5. Payments
-
Payments are processed securely through Shopify Payments, Razorpay, Cashfree, or other authorized gateways
-
EggRaw does not store card or banking details
-
By completing a purchase, you authorize us to charge the selected payment method
6. Shipping & Delivery
-
Delivery timelines are estimates and may vary due to logistics or external factors
-
Risk of loss passes to the customer upon delivery
-
Customers must ensure accurate delivery details at checkout
7. Cancellations, Returns & Refunds
-
Orders can be cancelled only before dispatch
-
Returns are not accepted due to food safety regulations
-
Refunds are issued only in verified cases as described in our Refund & Cancellation Policy
-
Please review the Refund Policy before placing an order
8. Intellectual Property
-
All content on this website, including text, graphics, logos, images, and designs, is the property of EggRaw
-
Unauthorized use, reproduction, or distribution is strictly prohibited
9. Third-Party Services & Links
-
Our Services may include links or integrations with third-party services
-
EggRaw is not responsible for the content, policies, or practices of third-party websites
10. Limitation of Liability
To the maximum extent permitted by law:
-
EggRaw shall not be liable for indirect, incidental, or consequential damages
-
Our liability shall not exceed the amount paid by you for the product giving rise to the claim
11. Indemnification
You agree to indemnify and hold EggRaw harmless from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Haryana, India.
13. Changes to These Terms
We may update these Terms from time to time.
Changes will be posted on this page with an updated “Last updated” date.
14. Contact Information
For any questions regarding these Terms, contact us at: